This privacy statement was last updated on 14/09/2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

Xavier Sabater Fabregas
C/ Alta Riera,5 - La Bisbal d'Empordà
Email: moc.ivexlitse@ofni
Número de telèfon: 972 64 06 48

10. Data requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form




Aquest lloc web utilitza Burst Statistics, una eina d'estadístiques de privadesa per analitzar el comportament dels visitants. Per a aquesta funcionalitat, nosaltres (aquest lloc web) recopilem dades anònimes, emmagatzemades localment sense compartir-les amb altres parts. Per obtenir més informació, llegiu la Declaració de privadesa de Burst.

Quines dades recollim i emmagatzemem

Mentre visiteu la web, farem seguiment de:
  • Ubicació, adreça IP i tipus de navegador: emprarem això per a propòsits com ara estimar impostos i costos d'enviament.
També farem ús de galetes per realitzar el seguiment dels continguts de la cistella mentre navegueu pel lloc.

Nota: és possible vulgueu detallar la política de galetes, i enllaçar a aquesta secció des d'aquí.

Quan reserveu, us demanem que proporcioneu informació vostra que inclou el nom, l'adreça electrònica, el número de telèfon  i informació opcional com ara el nom d'usuari i la contrasenya. Utilitzarem aquesta informació per a propòsits com ara:
  • La configuració del compte del sistema de reserves
  • El compliment de qualsevol obligació legal que tinguem, com ara el càlcul dels impostos
  • La millora de les ofertes de la botiga
  • L'enviament de missatges de màrqueting, si heu triat rebre'ls
Si envieu un formulari o feu una reserva, emmagatzemarem el vostre nom, adreça, correu electrònic i número de telèfon, que utilitzarem per al procés de pagament i futures comandes. Normalment, emmagatzemem informació sobre vós durant el temps que la necessitem per als propòsits pels quals la recopilem i fem servir, i no estem legalment obligats a mantenir-la. Per exemple, emmagatzemarem informació de les reserves durant 5 anys per a propòsits d'impostos i comptabilitat. Això inclou el nom, adreça electrònica i adreces de facturació i enviament. També emmagatzemem comentaris o ressenyes, si trieu deixar-los.

Qui de l'equip té accés

Els membres de l'equip tenen accés a la informació que ens proporcioneu. Per exemple, els administradors i gestors de la web poden accedir a:
  • La informació de client, com ara, el nom, l'adreça electrònica.
Els membres de l'equip tenen accés a aquesta informació per ajudar a tramitar comandes, processar reemborsaments i donar-vos suport.

Què compartim amb altres

Compartim informació amb tercers, que ens ajuden a oferir els nostres serveis i comandes; per exemple: per a les reserves.

Burst Statistics

Aquest lloc web utilitza Burst Statistics, una eina d'estadístiques de privadesa per analitzar el comportament dels visitants. Per a aquesta funcionalitat, nosaltres (aquest lloc web) recopilem dades anònimes, emmagatzemades localment sense compartir-les amb altres parts. Per obtenir més informació, llegiu la Declaració de privadesa de Burst.

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